Privacy Policy

Last Updated: January 2025

1. Introduction

AI Trading Software ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Trading account information (broker name, platform details)
  • Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our software services
  • To process your orders and installations
  • To communicate with you about your account, updates, and support
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To detect, prevent, and address technical issues or fraud
  • To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, email services, hosting providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition of our company

We do NOT:

  • Sell your personal information to third parties
  • Share your information with brokers or trading platforms
  • Access or control your trading account or funds

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our website
  • Improve user experience
  • Analyze website traffic

You can control cookies through your browser settings.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request transfer of your data

To exercise these rights, contact us at: support@stratxsoftware.com

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this privacy policy, please contact us:

Email: support@stratxsoftware.com

Phone: +971 50 820 0684

Address: Dubai, United Arab Emirates